750 Words on Happiness: Is Happiness At Your Core?

The concept of core is one that has been on my mind lately. I’ve been traveling a lot this year (which was really not the plan), and interacting with hundreds of different types of people (investors, actors, entrepreneurs, big company executives, my family, etc.).

And, in our pollyanna world of social media, I am supposing that you are expecting a post about how at the core, everyone is really the same.

Thats not this post.

My thoughts around core center on the idea of conviction of values and morals. What values and/or morals live at the core of YOU or YOUR COMPANY? Are they the same? Are they different?

While at Comic-Con in San Diego, I got to spend time with Cyan Bannister (which was way more fun than trying to figure out if we should kill each other or not during a game of Werewolf), and we talked a lot about our startups and entrepreneurship.

If you dont know Cyan, and her husband Scott, you should. As entrepreneurs, they have built some awesome companies between them, including Submit-it (which made me good money with Current Wisdom, my interactive agency), IronPort, Zivity, and others. As investors, they are just amazing in their selection of companies and entrepreneurs.

Cyan and I got to talking about company culture, and how it shifts and changes as the economy, industry and, of course, company grow and morph. She suggested I read Tony Hsieh‘s (of Zappos) book, Delivering Happiness.

About a week ago, I finally got around to reading it on a day trip to LA (quick read). I assumed I would get a lot of “look how awesome building Zappos was” and “It was so hard, but we just blasted through.” Instead, what I got was a lot of “Who are you?” and “Why does that make you happy?”

Recently, Cyan posted a video interview we did at ComicCon where we talked a lot of startups, Boulder (surprise!), and comics. In the middle of the conversation, we ended up talking about my tattoos, and their significance. Its a story Ive told a hundred times, and one that I never think anything of, but it seemed to resonate with Cyan.

After watching the interview, I had a friend IM me.

him: you are an anomaly

me: why?

him: because you are so truthful in an industry not known for its truth

me: thats sad.

Is that true? Am I different than most? Tony seems real enough. People like Joe Green, Michael Galpert, Dave McClure, Brad Feld, Erin Kotecki Vest, Lisa Stone, and many other folks are people that I consider to be “real.”

What makes me like this folks?

It then dawned on me. I have immutable core values. Core values that dont adjust or morph based on the situation. They are clear and they are specific.

1) Always tell the truth.

2) Always do the right thing.

Thats how I view my world. I tell the truth. I do the right thing. Always. Sometimes that choice leads to pain, loneliness, detriment. But, it always leads to happiness. I can live with myself, which is not something that I could say was always true.

Whats my secret to happiness? Not having regrets. How can I never have regrets? I always tell the truth, and I always do the right thing.

Its that simple. But arent the best things always?

At Graphicly, we have almost finished moving into a new space. We have a clear vision towards the future, and have a rockstar team.

But, we are missing articulated core values. As a long time manager and coach, I have learned that you can only push your core values on a team so far. At some point, the team has to create their own. And not just the internal team, but the entire corpus of stockholders. For us, thats our community, our investors, our team and our advisors. As we build out our list of core values, we have solicited feedback from each of these constituencies.

The outcome will be a list of core values that matter. That are solid and focused.

The outcome will be a company that people can be happy to be part of, not because of the checks they receive, but because of the experience we provide.

After all, its really that simple.

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The Downside of Invincibility

I wrote the post, Its Just a Little Bit of Cocaine. It Never Hurt Nobody, in December of 2007. I had been sober about a year and a half (Ok, a year, eight months and 10 days – Its now been 4 years, 3 months and 7 days), and I was starting to open up a bit about my addiction. It was the first really “open” post I wrote having started to blog in May of 2007, and the response was wonderful.

Over the last couple of years, I have continued to be open in my writing and my presentations, but have slowed down a bit in the last year or so. I feel like I have said everything that I need to say, and my ability to stop doing something so destructive no longer defined me. What defined me was who I am as a person, and the effort I undertake to do good.

But every once in awhile something happens or someone does something that makes me think “You just dont get it.” Strangely enough, this time it was Lindsay Lohan, and her behavior in court.

Not sure if you saw the photo of her fingernail polish, but here you go:

Yup, thats a big F-U to the judge. Smart move? Nope. But indicative of a common characteristic of some who is battling addiction.

You believe you are invincible.

You could see it in her total surprise at the sentence. You can watch it in her behavior while wearing the SCRAM bracelet. She thought she was invincible. She is not alone in that feeling, its what we all feel.

(Please note, I am not condoning any of her actions. Those are for her to own and deal with.)

When you are an addict, you have a small group of friends. They are almost all addicts as well. You share a secret. You believe that they will all be there for you regardless. You believe that with the power of your friends, you are invincible.

You do stupid things like drive. Or go to court loaded. Or get an MRI while cracked out.

Yes. Thats my brain on drugs.

I thought that the invincibility I felt while in the midst of my party days would subside once I realized how big an idiot I had been (and, while you might not believe that an addict has to hit rock bottom, and want to get sober, its so very true. Jail doesnt do it automatically. Nor does public humiliation. Its different for everyone, I hope for Lindsay’s sake, this is her bottom), but that feel never goes away.

It must be one of the characteristics of an addictive personality, that feeling of invincibility. Of knowing that regardless of the circumstance, the stupid choice (its not like I never knew I was doing dumb things), or the pain I caused others, it would be okay.

Even now, as an entrepreneur, I see this believe of invincibility sneak back in. And, its not just me. I see it in all entrepreneurs, whether they are successful or not. The belief that regardless of the challenges set before them, that they can single-handedly overcome them. (Part of being invincible is being able to handle everything.)

It surfaces in weird places. I read Brad’s post today about Giving More Than You Get, and thought about this issue of invincibility. You can even be invincible from time sucks. You can do it all, you are invincible after all.

Same for feelings. Say what you want about me. Im invincible. Your barbs and bullshit dont bother me. I can deal with anything that you throw at me.

Every day, I deal with the fact that I believe in myself more greatly that I believe in anyone else. Its my greatest fault. No one has ever been singularly successful. No one. Each day, I remind myself that I am not invincible. Each day, I reflect on the things that I havent done well, or right, or failed on, because it reminds me that I cant do everything. I am not invincible after all.

I really dont know where I am going with this post. I just felt that I needed to write about the downside of invincibility. We will all look at Lindsay and other celebrities and other people of note and rail against the special attention they are getting, or their ability to skip out on their responsibilities. I imagine there will be a fair number of comments about how she is a horrible person, and that I am way off base. Thats fine, people feel what they feel.

But, there is a real downside to being Superman. To being invincible. And, unfortunately for Lindsay Lohan, thats includes jail. I hope she, and anyone else caught in the throws of addiction, realizes the beauty of vulnerability, and makes the necessary changes.

(BTW, if you are in a place where you feel you cant get out, give me a call – 720-248-8499 or find a friend. I am happy to listen, and help you realize the decision you want to make.)

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750 Words on Werewolves

This past week I attended a retreat, who’s rules were simple: 1) No Snitching; 2) No Selling; and 3) No Snobbery. It was a wonderful time, where I got to connect more deeply with old friends and create new connections with new friends. Among the many highlights was an 8 hour stint of the game Werewolf.

Dont know what Werewolf is? Its a card game played by a large group of folks, where the outcome is predicated on the ability of the Villagers to determine who the Werewolves are prior to the Werewolves killing all the Villagers.

It has two phases: Day and Night. During the Night, Werewolves kill one person, and during the Day the Villagers kill one person. Since the knowledge of who is a Werewolf grows over time, there are a significant number of Villagers that get “lynched” that are completely innocent.

Hence the interesting component of the game: The Moral Dilemma.

On April 1, 2006, I got sober. As I made the decision to make a significant change in my life, I decided that there would be two “rules” that I would live by. These rules would be immutable. That in their inflexibility, I would find the freedom to move forward and not be shackled by choice. You see, whenever I was presented by two options: the fun and the right, I always chose the fun. After all, if one couldnt enjoy life, why should one live it?

As I mulled over the options, I kept coming back to my father, Rich. Rich has always done the right thing without question. He is the most responsible person I know, and never seems to put himself in a situation where the proper outcome was unknown or unreachable. He is also the most honest person I know. Flat out.

Those two qualities make him one of the most respected people in my life, and after destroying the respect others–and myself–had for me, I decided that I would:

1) Never lie. No matter what. When asked a question, I would always answer it truthfully. Always.

2) Always do the right thing. Even if the right thing was no fun or was hurtful to me.

Thats it. Seems simple enough. And for the past four years, it has been easy enough to follow those rules.

With extremely positive results: I sold my company, worked for a great startup in Boulder, got involved with the tech scene in Boulder (including Techstars), and am now running Graphic.ly. Ive met hundreds of people across the country that I now call friends (Im IM’ing with a few while I write this). My life is pretty darn solid.

Back to the game of Werewolf.

Part of the game is the ability of players to lie, misdirect and manipulate. Three things that I am actually quite good at. But, before we started the game, I decided that I would hold true to my rules. See if I could still be successful at a game that is predicated on the opposite.

For the first couple of hours, it was easy. The game flowed, and I enjoyed the games. Sometimes I would die early, sometimes I would last awhile. I think I was on the winning team a couple of times.

Then, in a game, where it seemed that it was extremely important that everyone believed me (remember its based on the fact that no one really trusts anyone for longer than a single game), I said, “I dont lie. When I got sober 4 years ago, I decided to never lie again. To answer any question asked of me. I dont lie.”

Which, as one might imagine, was met with absolute skepticism.

Over the next few games, people started asking me questions: “Are you a werewolf? No, Im not.” And, over time, people began to truly believe me. And, depending on my role, I would either die early, or allowed to stick around.

Most interestingly, the “I dont lie,” tactic began to be used by more people. “On my honor,” people would say, “I am not a werewolf.” And, more often than not, people would be telling the truth.

Finally, as it got closer to breakfast time (we had been playing for 7 hours by then), a situation presented itself where my rules came into question. A friend I have known for some time — and known to be trustworthy, exclaimed to not be a werewolf “on his honor.” The opposition, someone I met at the retreat, professed her innocence as well.

Here was the problem. I knew my friend was lying, and my new friend wasnt.

My rule #2 was called into question. I knew that the right thing to do was to take my friend at his word, and hope that he wasnt willing to jeopardize the trust I had in him over a game.

Trusting in friends is always the right thing to do, even if it ends up hurting me in the end.

So, as I voted to have my new friend “lynched,” knowing that I was probably losing the game, I asked myself if I was doing the right thing. Was I making a mistake? Should I have made the decision I knew would end up in victory, but would also send the message to my friend that lying to me was ok?

No. I did the right thing. Without question.

Now who wants to play Werewolf?

Word Count: 895

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