Over the past week or so, I have had two friends burn out.

Like most professions people choose, entrepreneurship isnt all play time and money. Startups arent filled with foosball and Mac Pros.

We read about layoffs and think to ourselves “Well, its a startup. They arent making any money. I have no idea why they employed so many people. Whiles its horrible, its probably for the best.”

Or we read about the latest funding and think to ourselves “What? They got $5million dollars? Its just a <insert something here>. They will never make any money.”

What most people dont understand if they havent been in a startup (even those that cover startups really dont get it), is that a startup’s culture always has a few key components (not success components necessarily, just that they exist).

  1. A general belief that what the startup is focused on is unique, interesting or better than current offerings in the market place (the old better, faster, cheaper argument).
  2. That startups have an end.
  3. And at that end, there will be some sort of reward.
  4. That working at a startup gives you a greater ability to have a bigger influence on the product, brand, business direction, whatever.
  5. That you, the employee, can do whatever is placed in front of you, better than anyone else.

And while its easy to intellectualize the long hours and hard work to get to the end of the rainbow, most people dont understand how the startup lifestyle truly effects them emotionally and mentally.

You can get fired/laid off at any time.

Often decisions are made based on the money in the bank, or the expected out of case position, rather than on the true needs of the organization. Often, there is little determination of the effect less people have on overall workload.

A mistake can be magnified.

Because each person has a large affect on the outcome of the business, mistakes are magnified. Code something wrong? It could push back the next release. Push back the next release, and lose a big deal. Lose a big deal, and miss the numbers you expected. Miss the numbers and the world turns on you. Because most startups run extremely lean, it is imperative that each person is competent. Extremely competent.

All the best work can be for naught.

Do everything right, get the product out the door on time and under budget, make the greatest thing since sliced bread, and watch it wither on the vine. Sometimes, for no reason, a great idea/product just dies. Its a sad reality of the risk/reward game of startups.

All of this leads to high level of expectation and stress.

Which leads to burnout.

Successful entrepreneurs and long-time startup employees understand that burnout is part of the lifestyle they have chosen. Everyone burns out at some point.

So what do you do when you feel a burnout coming?

Most people dont. They work and work and work until they fizzle. Their production decreases and mistakes increase. Soon, they have been let go, and dont understand why.

Here are some early warning signs of burnout:

  • You are tired all the time. No matter how much you sleep, you cant seem to “catch up.”
  • You complain more than usual. Everyone is a moron. You are the only person that can get the job done.
  • You snap at friends and colleagues. Since they cant understand the workload you are under, or how unfair that workload is, you snap. You withdraw.
  • You start thinking about quitting. It has to be the company. There is a better job with less stress out there. I just made a bad choice of jobs.
  • You take little “breaks.” Today, I am going to nothing that pertains to my job. I know its Tuesday, and we have a release coming up, but I can catch up tomorrow.
  • When do you get home, you dont take care of personal business. Dude, I just worked for 12 hours straight. Why should I pay bills?
  • You wish you can, or you start, working from home more. There are less distractions (and people). I can work at my pace and I do a better job!

Often the signs of burnout are subtle, and the important thing to realize is that working at a startup is a continual ebb and flow of “completely burned out,” to “almost burned out” and back.

What do you do to make sure you dont completely burn out?

  • Pick a project that is just for you. Work it at your pace. Work it in your space. Dont “re-grout the tile” or “pull the storm windows.” Remember your passion. What got you going in the first place. Do that, but do it for you.
  • Take some time every day away from the office. I make sure it always take a lunch. 30-60min where the focus is on anything except work. My first boss told me, “The concept of a job is that there is work. When there is no work, there is no job.” 30-60min a day will not put you so far behind that it causes issue.
  • Laugh. A lot. There is nothing wrong about finding humor in your day. If its a quick trip to ICanHasCheezburger or a joke with a co-worker, make sure to laugh everyday.
  • Learn. A lot. Often, we get so caught up in our jobs, we forget that there is always a lot to learn. It doesnt have to be big. It just has to be something. Ask a co-worker a question. Look something up on Wikipedia. Try some different code.
  • Engage. The great thing about startups, is that the team is small enough that you can engage with most anyone. There is no reason to go at it alone. Ask a co-worker to review your work. Get involved in something outside your job. Find a team that you can add value to, and get on it. You can also engage outside the company via a blog, Twitter or some other social media outlet.

How do you deal with burnout?

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  • Very good post, I am in the midst of a burnout and am seeing a lot of myself in the symptoms. I find that having a hobby that is unrelated to your job helps but sometimes there is just a lot to be done and burnout cannot be avoided. How do you deal with it once it grabs hold?
  • For me. I take a weekend off and reset myself. I take a look to see
    what I am forgetting to do. The truth is that in the startup world,
    you are always at the point where burning out is taking hold, the
    trick is to not let it suck you up. I think once you realize that, it
    becomes easier to deal with (that, and I have been in the startup
    world since I was 9 yo... :) )
  • Similarly, I have a hobby that has me on the verge of burnout as well. I surround myself with people that share the passion. I also step back and realize that this time of the year is difficult to stay on top of your game. The shorter days, the socializing, the so-so food at such events, too much drinking, and irregular sleeping hours all contribute to feeling less than stellar. I have given myself a break with a end date to get back into the swing of things. Sounds trite, but by taking the pressure off today I can recharge fully to hit the new year running. It also ensures that I am able to go the full distance next year as opposed to suffering a relapse mid-year.
  • Excellent commentary on burnout that applies to more than just startups Micah. One thing to add is that you should surround yourself with like minded people. People that share your passion and enthusiasm. There is going to be an ebb and flow of your energy and that of everyone else around you. Hopefully you are not all in sync on this so that when one is down a helping hand can be offered. When you are down the same can be reciprocated. Additionally, each person is motivating and encouraging the others in the group to elevate their "game".
  • I sit back and refocus. First I think, what will make me feel creative? It can be something in my work, or something without. It has to be something I have passion about! Then I set down some goals! Yes, goals! You would think that would make further burn out, but for me it doesn't. For me focus brings direction, and direction brings new satisfaction and accomplishment! With accomplishment comes pleasure.

    Helping others brings particular pleasure, especially volunteering. So does using my mind to figure something out. Using my mind to solve a problem for others is even the best yet!

    Finally, to not burn out, I plan for self care also. This means getting enough sleep, eating correctly, exercising, spending time with my husband, etc. Finally, keeping up my spiritual life is of utmost importance. I need to pray and meditate and contemplate. Spending time with my Lord means the world to me. Just talking to Him about everything -- the pressures, the stresses, the joys -- makes them all easier, and defuses them!

    Hopefully, you are doing that already every day. Being creative, taking care of yourself, taking time out for yourself, praying and meditating. If you are, you won't find yourself snapping or being irritated or reaching burn out in the first place!

    Okay, hope that helps somebody!

    krissy knox :)
    http://sometimesithink-krissy.blogspot.com
    www.twitter.com/iamkrissy
  • MB
    I took up a hobby that challenged me as much as my work did but tapped into a different part of my brain and would potentially kill me if I didn;t give it my undevided attention, I learned to fly a plane.

    If the stakes were not any higher I might have been tempted to split my attention on my hobby and my work. Not flying a plane. There are so many things to think about, communications, deminsionality, mechanics, etc. Using my right brain most of the time for work this put an intense demand on the left lobe. Both exhausting and refreshing AND a total 2 hour distraction a few times a week.

    It may not be flying for you, but find something that tugs on the other side of the brain at a level that demands your attention and at a pace that's not overwhelming but is not casual either.
  • Tough lessons to learn. I learned those in my early 30's, (I'm now 37). What I do now is create fun projects that entertain me and are fun to do. For example, I just bought playauke.com and I'm turning it into a free video course about how to learn how to play the ukulele, just like I did, online.

    Unfortunately, these lessons are hard to learn. For me, I had to have an anxiety attack and think I was having a heart attack before I started to change my thought process from "holy crap I've failed" to "big f-ing deal, tomorrow's another day and it'll be fine". Good post.
  • Thanks Jim. Its funny. I write post titles of posts I am interested in
    writing (I have a dozen or so), and had written this title about 4
    months ago. When I saw my friends starting to burn out, I figured it
    might be interesting for a larger group to write about how I deal with
    it...
  • Mike
    hey Micah, let me ask you something. Do you think its necessary to take breaks when you own your own company, because I think one of the biggest reasons for feeling burnt out is that many people have this constant burn to produce more, get better, more efficient and earn more, thus many people, myself included view taking breaks as a loss because we're not working on the company.

    in my case, its very hard for me to sit at a social gathering and not view it as a complete waste of time, because its lost opportunity cost, I could have spent that hour calling customers, looking at other investments, I enjoy this and do it for fun, but are taking breaks necessary?
  • Perhaps that was the only reason for quitting my 2 jobs in past and joining internet marketing bandwagon. Surprisingly I never be cautioned or threatened to be fired but I felt that I was doing the worst type of job ruining all my life. I am more than happy to leave all challenges and challenging job roles.
  • Thanks for the post, you hit it dead on. It is so easy for a startup to consume your life, but I think that is part of it. if you do a startup you have to be willing to lose yourself to it. It is challenging, stressful & frustrating but there is nothing I would rather be doing. When I feel these symptoms I try to think about that rainbow at the end of the tunnel & why I am doing what I am doing. I also take time out to do stuff I really like-boarding, running, video games. I also like to try to take one day a week where I try not to touch a computer. When I do these things I come back refreshed & more productive. I think you said it best when you mentioned the trick is to not let it suck you up.
  • i sent kids and hubby to grandma's for the week. I may recover yet.
  • This has much more to do with life than just being in a startup. This is a universal problem. I see it in many other aspects of life, be it relationships, business, parenting, anything. Great post as always Micah. Happy Hanukkah to you as well.
  • Oops I hit publish too quickly. I meant to add "Smell That? It's Roses Dummy."
  • Nice, post, Micah.

    I found doing something physical like cycling, hiking with friends and yoga really help keep me from burnout. The times I need these things the most are the times that they are hardest to do. It's certainly a struggle to keep these balancing aspects in my life, but when you put your whole heart into a project/startup/team and you have nothing else to hold on to (such as these activities, especially with friends) the failures seem that much worse and you end up super discouraged and deflated.

    Also, each time I start on a new project or a new endeavor when things are new and exciting, I remind myself to expect the down time and to expect the roller coaster ride. (when talking to friends, I sometimes say, "remind me about this happy/successful moment when I'm about to cry at some point in the future, please").
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