Micah February 4th

Just Fucking Sell

Well that title removes any chance that Business Week, Inc, Forbes, etc will pick it up, and that other than Brad Feld and Mark Suster, no one will reblog/retweet/etc, so we can speak plainly.

Fuck yes.

(Just making sure…)

The past few weeks have been really interesting at Graphicly. We have achieved product/market fit, our new product launch has been overwhelming, and there is a clear direction and focus in the company. Revenue is doubling week over week, and our internal mantra has gotten equally clear.

“You are either building, selling or leaving.”

So much has be made of “vanity metrics” and our apparent love affair with them. As entrepreneurs, we are told by the media, investors, and other entrepreneurs that whats cool isn’t $1 million but $1 billion. That Instagram is AMAZING and their 15million plus users are the reason why.

How can we not buy into the importance of vanity metrics, when it seems that the ONLY THING THAT PEOPLE CARE ABOUT is vanity metrics?

Fuck it.

For a company to be successful there are literally only two functions the company has to perfect. Building and Selling. Thats it. Metrics and analytics are only the score card, the reporting mechanism to determine if what you are building will sell, and what you are selling is worth building.

Last rant on this point: Find a metric that is truly indicative of what makes your business go. It may be a vanity metric like page views, or something more interesting like reads/user, photo filters per session, or times my mom shares my baby pictures on Facebook. Find it and love it. Throw out all other charts and graphs. Put ONE FUCKING SLIDE in your board deck/presentation and tell your shareholders if that number is going up or down and why. Any other metric just makes it easier for your investors and employees to tell their friends why the company they are a part of is cool in a dumbed down fashion so others can understand. But DONT CARE about those numbers.

Care ONLY about the metric that proves that you are building something worth selling, and selling something worth building.

Now, about sales.

Both Brad and Mark have written about Grinfucking. Its an epidemic. No one wants to be the bad guy. The working stiff dreams of being involved in that super cool startup with the sick lounge. When he gets pitched by that startup founder in the flannel shirt and Warby Parker glasses, Toms shoes and Charity:Water rubber bracelet on a cool new technology and he doesn’t understand it, then he is full of FEAR THAT HE IS AN IDIOT.

Which makes the awful, awful truth that the prospect will never say no.

Your goal as an untested, unknown founder, who has a product to sell that NO ONE CARES about is to find what about your product makes your users lives better. Read that again. Thats not a feature. Thats not a price. Thats a feeling. Better is a feeling. Sell the feeling.

For enterprise its 99% of the time that you are making your prospect look good to his/her boss. Thats it. Focus on that.

For consumer its 99% of the ego or time. People want to be part of something amazing, or want something to help them become amazing. At Graphicly, we consider our “Content Empowerment Platform” an easy button for authors and publishers. They want their stories seen. We make it so. Its amazing and it helps each one of them show the world how amazing they are. It makes their lives better. It makes them happy. (I hope.)

Instagram makes people happy. Its not the number of users, but the amount of engagement that is what makes them awesome.

Stop getting excited by the “maybes” and “lets have another meeting” responses you get to your product. IT MEANS YOUR PRODUCT SUCKS.

Budgets, approvals, etc are all excuses as to why they don’t want to buy, but don’t want to say no.

If it takes more than a simple presentation of your value to a prospect to get to a verbal yes, YOUR PRODUCT SUCKS. (Ok, maybe you SUCK as a salesperson. But sales isn’t hard if you are a founder. You are just making it hard.)

Get to an answer.

Build, Sell or Leave. It IS THAT EASY.

Finally, about revenue.

In todays funding climate, if you are not thinking about your business in terms of speed to self-sustaining revenue, you are a moron. Seed rounds are, and will continue to be, relatively easy to raise (sub $1mm). Series A investors are now looking for real businesses with real potential. Call it a crunch, call it Jennifer, doesn’t FUCKING MATTER if you don’t have a real business, because you will be called DEAD.

Have a real path to revenue. Test that path immediately. Ensure that its a real path, with the real ability to simplify sales, and go that way. You never want to get in the car, see the path you need to travel, press on the gas and find the tank empty without a gas station in sight.

Just Fucking sell. Your company depends on it.

  • http://jacxu.com/ Jac Xu

    You are fucking right!

  • http://learntoduck.com/ micah

    The post is about the importance of selling not “grinfucking.” I leave that up to Brad and Mark. What has gotten me “bent out of shape” is the trend of startups to not focus on the business of the business, and get stuck in metrics that will end up hurting them in the end.

  • http://learntoduck.com/ micah

    Hey Matt! Its a good question, it has shifted over time from a pure sales metric (sales/platform) into a more “usage” metric (books/author). I also have started tracking a couple engagement metrics (reading depth/session) — how many pages a person reads per session, (opens/session) — how many books a person reads per session, (reading time/session). No one has ever looked at the behavior of readers of digital content on ereaders. 

  • http://learntoduck.com/ micah

    only in the sense that I am closer to the folks I work with every day, yes.

  • http://learntoduck.com/ micah

    If you lost sales, and it wasnt the product, then it was the presentation.

  • http://twitter.com/ErikMichielsen Erik Michielsen

    Thanks, Micah. Well put. Sell, sell, sell – it may be pitching/closing new (or renewal) business, promoting an innovative concept, and/or building enabling relationships

  • jon knight

    27. He’s starting a little one-man venture to produce incidental music for background use in video.

    Startups come in many shapes. Good advice here for any of them.

  • http://learntoduck.com/ micah

    Cool. I know a couple of folks doing something similar. Let me know if I can help.

  • Anonymous

    Classic Funny Read. Thank you for being Real. 

  • http://profiles.google.com/nataliesisson Natalie Sisson

    You had me at `Fuck Yes’. 

  • Jeffrey

    You cared enough to comment, you silly bastard.

  • http://twitter.com/TheNickFrost Nick Frost

    I think your latter statement leaves for a nice opportunity to embrace….. 

  • http://chrisyeh.blogspot.com Chris Yeh

    Don’t forget McClure…he loves to drop the F-bomb.

    I’m with you on this post. Too many people spend time trying to find signs of traction. Fuck that. Generate traction that is so fucking obvious that only a fucking idiot would ignore it.

    (Just doing my part to f*ck things up around here!)

  • http://Lifestreamblog.com Mark Krynsky

    Nice fucking post dude. I don’t read or care too much for posts about startups but every now and then I come across a gem digging through the piles of bullshit it takes to find one. Thanks for this…

  • Anonymous

    I spend a fair amount of time helping small companies sell into my MegaCorp (contact me if I can help you) and I can tell you that GF is a serious problem on our side – it wastes so much time you can’t believe it.  I see the sales cycles getting longer and longer even as prices/costs drop.

    -XC

  • http://learntoduck.com/ micah

    Would love to get your thoughts around how to be more successful selling into MegaCorp – micah@graphicly.com. Awesome!

  • http://valwriting.net/term_paper term papers

    That is very kind of you to write this share for us, thanks a lot 

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  • Molanderr

    Thanks

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    Which makes the awful, awful truth that the prospect will never say no.